Frequently Asked Questions
General Questions
As a small family business, we are currently only able to personally deliver to our local area (within 10 miles) around Meon Vale, Stratford Upon Avon (CV37 8YE). Use our handy tool on our shop page to check if you live within hand-delivering distance.
Alternatively, if you live nearby, you can choose the ‘click and collect’ option to pickup your order from the Londis shop at Meon Vale, situated at CV37 8YE.
We hope to expand to delivery areas beyond 10 miles before endeavouring to later post to locations across the U.K.
If you are interested in our products but do not live in the local area, please sign up to our newsletter to be updated when we are expanding our catchment areas and/or delivery abilities.
Place your order online here.
You can order your selection online and it will be ready for collection or local delivery on the specified date given.
Please note, we currently only deliver to a local area to CV37 8YE (Meon Vale, Stratford Upon Avon)
Other local customers in surrounding areas (Stratford Upon Avon, Mickleton, Long Marston, Welford) are welcome to select click and collect for their orders and pickup their order from Londis, Meon Vale.
We currently open our pre-orders midweek for orders to be delivered on the following Friday/Saturday.
Keep an eye on our social media accounts, or subscribe to our newsletter for updates on when our orders open.
For weekly orders, we provide a menu of what will be available in the coming days, you can select how many of each item you would like to order. We make everything by hand and in small batches so may not always have stock when you come to place your order.
If you would like to place a larger order or custom order, please get in touch with us at hello@lindoshousekitchen.co.uk
product Questions
The shelf life for our pies in approximately 3 days when delivered. Keep your products refrigerated at a steady temperature for best results. Our pies can also be frozen and kept for another time.
We are a gluten-free family, so we understand the concerns around ensuring food is safe to eat. We use 100% gluten-free ingredients. Our kitchen is also 100% gluten-free to limit any cross-contamination. We also don’t use ‘gluten free’ oats or oat flour, or any codex wheat etc. Everything is entirely free from gluten.
We often make our products lactose-free, and sometimes dairy free. We aim to expand and bring out some vegetarian options in the future.
Unfortunately we cannot guarantee our products are nut free. Please refer to the individual ingredients list on each item to confirm if the product is suited to your specific allergens and dietary requirements.